FAQ

FAQ - Frequently Ask Questions

Custom Print

Of course it is possible!
Please send us an email with as much information as possible about your idea.
We will then contact you as soon as possible.

 

This is also possible!
Please send us an email with as much information as possible about your idea.
We will then contact you as soon as possible.

 

Unfortunately, this is not possible due to copyright!
Even if it is for your private use, we are unfortunately not allowed to do this.

 

If we have written permission from the author for commercial use for your order, we may do so :)
Otherwise it is unfortunately not possible.

 

It's best to provide as much information as possible!

Which stone should it be?

What color should the stone be?

For text: What color and font should it have?

For image: We need the picture in the best possible quality. We can't do magic either. If you send us a blurred picture, it will also be printed blurred ;)

How many would you like?

 

Ordering

 

We accept payments via PayPal and bank transfer.

 

We only send out an invoice as standard for prepayment.
If you would like an invoice, please write to us with your order number and we will send you the invoice immediately.

 

Shipping

We ship exclusively with DHL, so we have a table with fixed prices within the EU.

 

Yes, your order will always be sent by DHL with insurance.

 

After receipt of payment usually after 3-5 working days within Germany for normal store products. For custom print orders it is usually 10-12 days after receipt of payment.
You will receive a shipment number from us by email.

 

General

We only use new and unused Lego® products.

 

With a high-quality UV printing process.

 

You can contact us via email info[at]superbrickbrothers.de, Facebook, Instagram or of course via our form.

 

Unfortunately, this is currently not possible. So please refrain from coming directly to our door. You are welcome to send us your ideas via our form :)

 

Stock markets / Exhibitions

Yes, we are. Both as dealers and with our own cool MOCs.
You can find out exactly where we are on our social media channels.



Can't find the answer to your question? Then write to us using our contact form!